Delivery and Shipping
Australia
Delivery within Australia is made via Australia Express Post during normal business hours between Monday and Friday. We offer FREE postage within Australia and this should take 1-4 business days. However, this delivery time frame is out of our control and is the estimate given by Australia Post.
We suggest you have your order delivered to a work address as all orders require a signature upon delivery.
- No returns will be accepted if your purchase is delivered outside of this time frame.
- Purchases made on weekends and public holidays will be processed the following 1-2 business days.
- Tracking details will be provided and a signature is required on delivery.
- Parcels will be delivered between 9am-5pm, Monday to Friday.
- Deliveries are NOT made to PO Boxes.
- A re-delivery is charged by the courier company and this will be charged to your account.
- Orders are unable to be redirected once they dispatched.
Special orders are subject to availability and will be processed and dispatched as soon as possible. You will be notified and kept informed of the dispatch and delivery time.
International
International shipments incur a flat fee of AUD$60.
- The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit card companies.
- International customers will be liable to for any import duties, taxes or any additional charges for customs clearance applicable to their country. It is the customer's responsibility to check the latest requirements with their local customs office.